You may return your Action Factor purchase anytime within the first 30 days after you order it, for a full refund of purchase price (less shipping cost). To return a purchase, first contact us, describing what you wish to return and why. We will then provide you a Return Merchandise Authorization (RMA) number, which you’ll need to include on both the outside and inside of the return shipment. When we receive your return in good condition, we will promptly mail you a check for the purchase amount (less shipping cost).